How it works
Cernel compares each of your categories with what shoppers search for in a market, using monthly search figures from Google Ads. It matches every search term to the attributes and values shoppers use to narrow down that kind of product. A search counts as answered when your product data has the attribute and value it asks for. Say shoppers search for “linen midi dress”: your Dresses answer it once they carry Linen as a material and Midi as a length. Open Search demand from the Analyses section of the sidebar. Its subtitle sums it up: What shoppers search for, what is on the rise, and how much of it your product data answers. The page has four parts:- Demand captured: a ring with the headline, for example Your products answer 64% of what shoppers search for. Beside it, Answered and Not answered yet show the searches a month and the search terms behind each part, and Captured over time charts the share over the last year.
- Cernel recommends: your three highest-ranked recommendations as cards, under a line like You could reach 12,400 more searches a month.
- Recommendations and Categories: the full ranked list of what to add, and every analyzed category with how much of its demand you capture.
- Trends: the options shoppers search for more and more, with a 12-month forecast.
Why you would use this
Start with what's worth the most
See your catalog the way shoppers search
Catch rising demand early
Read each market on its own
Step-by-step guide
Open Search demand
Read how much demand you capture
Pick a recommendation
- Add options to Color agent: shoppers search for options that agent doesn’t offer yet, for example Butter yellow.
- Add Fit to Dresses: shoppers search the category by an attribute it doesn’t have yet.
Review it in the agent's sandbox
- For new options, Choose values to add lists the options with every one picked. Untick the ones you don’t want and click Continue to agent. The agent’s sandbox opens with these options as its first request, so you can test them on your products before you save.
- For a new attribute, click Create attribute (or Review). In Add attribute, check the Attribute name and click Continue to agent builder. The sandbox opens with a first draft of the agent that fills the attribute.
Dig into a category
Check the trends
Advanced configuration
A category's own page
A category's own page
- Demand captured for this category alone.
- Demand capture over time, a chart of the category’s searches and the share it captures. With Show details on, the chart marks each recommendation you accepted, so you can see what moved the line.
- The category’s own Recommendations.
- Sub categories, with Name, Products, Demand capture, Missed searches, and Open recommendations for each. Open a sub category to see its recommendations.
Categories that aren't analyzed
Categories that aren't analyzed
- Dresses is too broad to compare with what shoppers search for. They look for something more specific.
- Dresses has too few products to compare with what shoppers search for.
- Dresses hasn’t been compared with what shoppers search for in this market yet.
Markets and languages
Markets and languages
Agents set on a parent category
Agents set on a parent category
Other places you meet Search demand
Other places you meet Search demand
- Dashboard: the Recommendations widget lists the five categories where your open recommendations are worth the most, read on your primary language and market. Click a category to open its page, or View all categories to open Search demand.
- Catalog: with Insights on, a category Cernel analyzes shows a Search demand button with its number of open recommendations. It opens the category’s page.
- Agent sandbox: when an agent has open recommendations, the sandbox says You have Search demand recommendations for this agent that answer more of what shoppers search for. Click See them here. to open them.
Frequently asked questions
Do I need to turn Search demand on?
Do I need to turn Search demand on?
Where do the search figures come from?
Where do the search figures come from?
How are recommendations ranked?
How are recommendations ranked?
How is a trend's growth worked out?
How is a trend's growth worked out?
I added the options. Why hasn't Demand captured gone up?
I added the options. Why hasn't Demand captured gone up?
Why does the page say there's nothing to show?
Why does the page say there's nothing to show?
- No categories to analyze yet: your products aren’t organized into categories yet.
- No search demand data for this market yet: Cernel hasn’t measured your categories in this market yet. Pick another market, or check back later.
- Add products to your categories: your categories are analyzed, but none of them has products. Click Go to catalog to add some.
- Nothing to recommend right now: your product data answers everything Cernel has measured. New recommendations show up when shoppers search for something your catalog doesn’t answer yet.
Why don't I see a Market picker?
Why don't I see a Market picker?
How is this different from Completeness?
How is this different from Completeness?
